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Shipping & Return


  1. Subject to you complying with these Terms and acceptance of your Order by Elegantly Red, Elegantly Red will sell and supply the goods or services to you as shown on your Order confirmation.
  2. If the goods that you have ordered are in stock Elegantly Red will endeavor to dispatch orders within three (3) to four (4) business days (Monday to Friday).
  3. Goods may not be available for immediate delivery. Elegantly Red will deliver your Order to you within seven (7) to fourteen (14) business days from the date you place your Order. Subjected to availability from the supplier.
  4. When you complete your Order you will be prompted to select to have the Order delivered to an address specified by you.
  5. If Elegantly Red gives you notice that it will be unable to deliver your Order within seven (7) to fourteen (14) business days of receipt of your Order, due to lack of stock, you may cancel your Order without charge, and Elegantly Red will arrange for a full refund of any payment made by you to be processed.
  6. Delivery dates are estimates only and we are unable to accept any liability for failure to deliver the goods within the specified time resulting from shipment/delivery delays from our suppliers.
  7. If there is no one available to accept delivery on the pre-arranged delivery date, you will be charged for storage, transport, and re-delivery costs
  8. Should you arrange your own delivery or collection then the goods become your responsibility upon collection from Elegantly Red
  9. We cannot accept responsibility for delivery failures or delays by our third-party delivery contractor.


  1. If a product gets damaged upon delivery – Elegantly Red will replace the bottle with a new one.
  2. Elegantly Red is only liable for the physical damage of the product. This means we will not be able to give you a refund if you dislike the taste of our beverages.

We reserve the right to change or modify any of the terms and conditions contained in the Terms or any policy or guideline of the Sites, at any time and in our sole discretion. Any changes or modification will be effective immediately upon posting of the revisions on the Sites, and you waive any right you may have to receive specific notice of such changes or modifications. Your continued use of these Sites following the posting of changes or modifications will confirm your acceptance of such changes or modifications.

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